is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, be assured that it will only be used in accordance with this privacy statement.
We may change this policy from time to time by updating this page. Check this page regularly to ensure that you are happy with any changes.
What we collect:
We may collect the following information:
- your name
- contact information including email address, address, phone number
- demographic information such as preferences and interests
- other information relevant to customer surveys and/or offers
What we do with the information we gather:
- We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:
Internal record keeping
- When you purchase something from our store, as part of the buying and selling process, we collect the personal information you give us such as your name, address and email address, contact number.
- We may use the information to improve our products and services
- We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided
- From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail. We may use the information to customise the website according to your interests
When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase, we imply that you consent to our collecting it and using it for that specific reason only. If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent, or provide you with an opportunity to say no.
We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.
A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.
We use traffic log cookies to identify which pages are being used. This helps us analyse data about webpage traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system. Cookies may also be used to track how you use the site to target ads to you on other websites.
Overall, cookies help us provide you with a better website by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.
You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.
Links to other websites:
Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.
Forms and personal information
The required information you submit using forms on our website is used to process your request quickly and accurately. If you have subscribed to our newsletter, we may send you information from Niks Tea and other group companies that may be of interest to you. If you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by emailing us at email@example.com or by writing to us at the following address: Niks Tea Limited, 407J Grants Park, Greenogue Business Park, Rathcoole, D24HF83 Ireland
We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.
If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible at the above address. We will promptly correct any information found to be incorrect.
Deliveries are currently taking 1 – 5 working days.
Standard delivery fee in Ireland is €5.00.
We endeavor to offer next day delivery if your order is placed before 12pm, however this cannot be guaranteed. Delivery can take 3 – 7 working days during very busy periods. Delivery times are based on orders placed between Monday – Friday (excluded bank holidays). If your product is out of stock you will be notified by email and estimated delivery will be advised. All delivery charges are subject to change and delivery is subject to credit card authorisation, and stock availability.